Handbook of research on socio-technical design and social networking systems
"Every day throughout the world, people use computers to socialize in ways previously thought impossible such as e-mail, chat, and social networks due to emergences in technology. This book provides a state-of-the-art summary of knowledge in this evolving, multi-disciplinary field"--Provided by publisher
1 online resource (2 volumes (xxxvii, 898, 19, 9 pages) : illustrations)
9781605662657, 1605662658
1012034923
Vol. 1. Section 1. General Socio-Technical Theory
Prologue
1. The Social Requirements of Technical Systems
2. The Social Study of Computer Science
3. Virtual Collaboration and Community
4. The Social Derivation of Technical Systems
5. Socio-Technical Theory and Work Systems in the Information Age
6. An Engagement Strategy for Community Network Research and Design
7. On the Alignment of Organizational and Software Structure. Section 2. Socio-Technical Perspectives
Prologue
8. Privacy and the Identity Gap in Socio-Technical Systems
9. Privacy Regulation in the Metaverse
10. Leadership of Integrated Teams in Virtual Environments
11. Recontextualising Technology in Appropriation Processes
12. Explaining Participation in Online Communities
13. Cyber Security and Anti-Social Networking
14. Emerging Cybercrime Variants in the Socio-Technical Space
15. Developing Innovative Practice in Service Industries. Section 3. Socio-Technical Analysis
Prologue
16. Using Communication Norms in Socio-Technical Systems
17. Socio-Instrumental Pragmatism in Action
18. A Framework for Using Analytics to Make Decisions
19. The Challenges of Co-Design and the Case of e-Me
20. Formal Analysis of Workflows in Software Development
21. The Role of Expectations in Information Systems Development
22. Building a Path for Future Communities. Section 4. Socio-Technical Design
Prologue
23. Systems Design with the Socio-Technical Walkthrough
24. Applied Pragmatism and Interaction Design
25. A Social Framework for Software Architectural Design
26. Designing for Trust
27. Pattern Languages for CMC design
28. Creating Social Technologies to Assist and Understand Social Interactions
29. A Modern Socio-Technical View on ERP-Systems
30. Being Face to Face: A State of Mind or Technological Design. Vol. 2
31. Applying Bourdieu to eBay's Success and Socio-Technical Design
32. Relationships and Etiquette with Technical Systems. Section 5. Socio-Technical Implementation
Prologue
33. Augmenting Actual Life Through MUVEs
34. The Role of Affect in an Agent-Based Collaborative E-Learning System Used for Engineering Education
35. Gaze-Aided Human-Computer and Human-Human Dialogue
36. How to Engage Users in Online Sociability
37. Socio-Technical Systems and Knowledge Representation
38. Social Support for Online Learning
39. Enabling Remote Participation in Research. Section 6. Socio-Technical Evaluation
Prologue
40. Community Collective Efficacy
41. An Analysis of the Socio-Technical Gap in Social Networking Sites
42. Situational Awareness In Collaborative Working Environments
43. A Scale of Affective Satisfaction in Online Learning Communities
44. Assessing the Social Network Health of Virtual Communities
45. Situated Evaluation of Socio-Technical Systems
46. Cultural Appropriation of Software Design and Evaluation. Section 7. The Future of Socio-Technical Systems
Prologue
47. Resolving Wicked Problems through Collaboration
48. The Myth of the e-Commerce Serf to Sovereign Powershift
49. Teaching the Socio-Technical Practices of Tomorrow Today
50. Socio-Technical Communities: From Informal to Formal
51. Future Living in a Participatory Way
52. The Impact of Communications Technology on Trust
53. Good and Evil in the Garden of Emerging Information Technologies
Compilation of References