Knowledge Management in the Construction Industry: A Socio-Technical Perspective: A Socio-Technical PerspectiveKnowledge Management in the Construction Industry: A Socio-Technical Perspective presents a portfolio of concepts, methods, models, and tools supported by real life case studies from various corners of the globe providing insights into the management of knowledge in the construction industry. Untangling the hype from the reality, practical means of implementing knowledge management in the construction industry through various mechanisms and tools are demonstrated. For the practitioner, it provides practical insights and experiences from real life cases, for the researcher and academic, it provides current and state-of-the-art undertakings in this emerging area for the construction industry. |
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In consulting engineering, knowledge work makes up the major component of a firm's effort, output, and profitability. The primary product is intellectual—the firm's specialist knowledge—rather than physical. Any physical output, such as ...
Knowledge management in the consulting engineering industry has existed in some form for many years—in technical libraries, codes and standards, standard procedures and specifications, and in mentoring of junior staff.
They suggest that companies selling standardised products suit processes that standardise and codify knowledge (codification approach); but for those that produce customised solutions to unique problems (as in engineering consulting ...
Since engineering and construction consulting businesses tend to be “project driven,” knowledge management systems need to be designed to collect, disseminate, and use, for the benefit of the entire company, project-generated knowledge.
In considering the business of consulting engineering, the project-generated knowledge that is of interest for capture can be divided into three general categories (Conroy & Soltan, 1998): 1. 2. Technical—relating to the techniques, ...
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Contents
1 | |
18 | |
Chapter III Managing the External Provision of Knowledge Management Services for Projects | 34 |
Smart Construction | 53 |
A SocioTechnical Perspective | 67 |
A Community of Practice Perspective | 90 |
A UK Construction Company Case Study | 112 |
Learning from Experience | 129 |
From the SocioTechnical Perspective 19621966 to Knowledge Management What Have We Learned? | 203 |
Emerging Models and Solutions | 224 |
A Holistic Strategic Approach to the Management of Knowledge | 225 |
An Exploration on the CoProduction of Project Needs and Requirements by ClientSpecialist Groups | 251 |
Chapter XV Decision Support Systems and their Application in Construction | 276 |
Chapter XVI A Knowledge Management Portal System for Construction Projects Using Knowledge Map | 299 |
Chapter XVII An Integrative Knowledge Management System for EnvironmentalConscious Construction | 322 |
A Vision for Future Project Information Technologies | 343 |
Facilitating Organisational Learning within the Construction Industry | 130 |
Chapter IX Knowledge Management in Higher Education and Professional Development in the Construction Industry | 150 |
Chapter X Empirical Investigation of Organisational Learning Ability as a Performance Driver in Construction | 166 |
Chapter XI Evaluating an Organisations Learning Culture Using Learning Histories | 185 |
About the Authors | 363 |
Index | 373 |