Information and Communication Technology for Competitive IntelligenceDirk Jaap Vriens In today’s complex and dynamic world the need to be informed about what is going on in the environment of the organization is increasing rapidly. To this end, organizations implement a process called 'competitive intelligence'. Competitive intelligence (CI) is about gathering and analyzing environmental information for strategic purposes. To gather and analyze this information, information and communication technology (ICT) is an invaluable tool. Examples are; the Internet, data warehouses or specific applications for competitive intelligence. However, the uncritical implementation of these tools may lead to an 'information overload' or to 'environmental myopia'. To select the right ICT tools for CI, an organization needs to understand the role of ICT in the CI-process. 'Information and Communications Technology for Competitive Intelligence' addresses this need. It sets out to assess the role and possibilities of ICT in the intelligence activities from different perspectives. |
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Information and Communications Technology for Competitive Intelligence Vriens, Dirk Limited preview - 2003 |
Information and Communication Technology for Competitive Intelligence Dirk Jaap Vriens Limited preview - 2004 |
Common terms and phrases
Achterbergh analyzing approach behavior business intelligence business performance management chapter collection communication competitive intelligence competitors concepts contribution Cook & Cook Copying or distributing Copyright 2004 criteria customers data classes data warehouse databases decision define direction stage discussion dissemination distributing in print electronic forms electronic meetings environment environmental variables example feedback Fleisher forms without written Fuld function goals groupware ICT applications ICT tools Idea Group Inc identify implementation Information Systems infrastructure instance intelligence activities intelligence cycle Internet intranet IntraTel involved Kahaner knowledge domains knowledge processes MicroStrategy's needs Netherlands organization organizational perspective plans print or electronic problems process of strategy proposals for innovation relationship relevant retrieval role of ICT scenarios simulation game source map spatial analysis specific stakeholders strategy formulation structure system dynamics tasks technology acceptance model trends users Vriens