Information and Communication Technology for Competitive Intelligence
Dirk Jaap Vriens
Idea Group Inc (IGI), Jan 1, 2004 - Computers - 305 pages
In today’s complex and dynamic world the need to be informed about what is going on in the environment of the organization is increasing rapidly. To this end, organizations implement a process called 'competitive intelligence'. Competitive intelligence (CI) is about gathering and analyzing environmental information for strategic purposes. To gather and analyze this information, information and communication technology (ICT) is an invaluable tool. Examples are; the Internet, data warehouses or specific applications for competitive intelligence. However, the uncritical implementation of these tools may lead to an 'information overload' or to 'environmental myopia'. To select the right ICT tools for CI, an organization needs to understand the role of ICT in the CI-process. 'Information and Communications Technology for Competitive Intelligence' addresses this need. It sets out to assess the role and possibilities of ICT in the intelligence activities from different perspectives.
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Information and Communications Technology for Competitive Intelligence
Limited preview - 2003
acceptability actions activities analysis applications approach authors behavior building business intelligence changes chapter classes collection communication competitive intelligence competitors concepts contribution Cook Copying or distributing Copyright criteria customers cycle databases decision define determine direction discussion distributing in print domain effects electronic forms environment environmental example Figure forms without written function goals Idea Group Inc identify implementation important indicators individual infrastructure instance interest internal Internet intranet involved knowledge means meetings MicroStrategy's needs organization organizational participants performance perspective plans possible present print or electronic problems proposals question refer regarding relationship relevant Review scenarios shared simulation sources spatial specific stage step strategy formulation structure Table tasks types understanding users variables