Managing Software Quality
This book embodies the belief that quality matters to the software developer and that the construction of an effective quality management system is one practical way to bring quality disciplines to bear on software development activities. ISO9001 with ISO9000-3 provides a specification for a QMS which addresses the software specific areas as well as those relevent to all industries. This book makes ISO9001 and ISO9000-3 accessible and relevant to software specialists while recognizing the very real deficiences of these documents. Two major issues of concern are addressed: measurement, which is the basic core of continuous improvement mechanisms; iterative and incremental techniques, which are becoming increasingly common. We can also see how these areas can be integrated into a development environment without threatening the quality culture of the organization.
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acceptance achieve activities addressed agreed allow analysis applications approach appropriate areas basic Chapter clear complete components concerns configuration consider continuous correct cost create criteria cycle defects defined definition delivered delivery detail development process discipline document effective ensure environment errors essential establish evaluation evolutionary example expected Figure function guidance ideas identify implemented important improvement involve issues iterative linear means measurement mechanism methodology methods metrics mind nature necessary non-linear object-oriented objectives organization overall particular performance phase possible practice principles problems procedures process improvement project management prototyping quality management system quality plan quality system questions reflect represent requirements responsibility risk rules selection simple software development software engineering specification stage standards strategy structured successful techniques understand users verification