Working the American Way: How to Communicate Successfully with Americans at WorkThe purpose of this book is to help the reader to better understand American values, expectations, and behaviours in business activities and to help them to develop practical strategies for being successful in working with Americans. |
Contents
Do these apparent differences matter? | 7 |
Social and Business Relationships | 30 |
Expectations of Job Career and Company | 55 |
When is my boss not my boss? | 87 |
Choosing to fit | 93 |
Purposes of meetings | 103 |
7 | 110 |
Negotiating with Americans | 141 |
American Business Etiquette and Workplace Correctness | 163 |
Preparing to Work with Americans | 175 |
Enabling Americans to Understand You | 189 |
Recommended Reading | 198 |
Common terms and phrases
accept achievement agreement Alexis de Tocqueville American business American colleagues American companies American counterpart American English American expresses American football American friend American management American negotiator Americans expect Americans in business approach aspects attitude behavior Bertrand Russell boss business culture businessperson career Chapter communication style consider conversation corporate Culture Shock David Kay degree described differences direct reports E pluribus unum e-mail employee employment example executive expressing factors Farnham Castle feel focus foreign friendly idea important individual invitation language Lenore Madison look marketing means meeting non-Americans normally objectives obligation offer one's organization perceptions Perhaps person polite positive practice prefer problems professional Project Manager question relationship responsibility senior management simply situation social someone specific stereotype supplier Susan Johnson talk teamwork things trust understand workplace