Knowledge Management in the Construction Industry: A Socio-Technical Perspective: A Socio-Technical PerspectiveKnowledge Management in the Construction Industry: A Socio-Technical Perspective presents a portfolio of concepts, methods, models, and tools supported by real life case studies from various corners of the globe providing insights into the management of knowledge in the construction industry. Untangling the hype from the reality, practical means of implementing knowledge management in the construction industry through various mechanisms and tools are demonstrated. For the practitioner, it provides practical insights and experiences from real life cases, for the researcher and academic, it provides current and state-of-the-art undertakings in this emerging area for the construction industry. |
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Mark Jewell, Addept Solutions, Australia Derek H.T. Walker, RMIT University, Australia 112 Section II: Learning from Experience Chapter VIII Knowledge Management: Facilitating Organisational Learning within the Construction Industry .
We learn that while different approaches could facilitate knowledge sharing and management within a construction project environment, to be effective they must be underpinned by a supportive culture, effective communication structures, ...
Their study shows that owing to the unique nature of building maintenance, building surveyors need sufficient knowledge and experience to facilitate their decision-making process, and therefore proper capture and reuse of knowledge is ...
347) quoting Huber (1991) state that: “Knowledge management is a process of acquiring, creating, sharing, utilising, and storing intellectual assets and other stimuli from the internal and external business environments that facilitates ...
... forth through all four (or three) of the above conversion processes. This is accomplished by the communication and sharing of individuals' knowledge. The key to knowledge management, then, is to facilitate and encourage this sharing ...
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Contents
1 | |
18 | |
Chapter III Managing the External Provision of Knowledge Management Services for Projects | 34 |
Smart Construction | 53 |
A SocioTechnical Perspective | 67 |
A Community of Practice Perspective | 90 |
A UK Construction Company Case Study | 112 |
Learning from Experience | 129 |
From the SocioTechnical Perspective 19621966 to Knowledge Management What Have We Learned? | 203 |
Emerging Models and Solutions | 224 |
A Holistic Strategic Approach to the Management of Knowledge | 225 |
An Exploration on the CoProduction of Project Needs and Requirements by ClientSpecialist Groups | 251 |
Chapter XV Decision Support Systems and their Application in Construction | 276 |
Chapter XVI A Knowledge Management Portal System for Construction Projects Using Knowledge Map | 299 |
Chapter XVII An Integrative Knowledge Management System for EnvironmentalConscious Construction | 322 |
A Vision for Future Project Information Technologies | 343 |
Facilitating Organisational Learning within the Construction Industry | 130 |
Chapter IX Knowledge Management in Higher Education and Professional Development in the Construction Industry | 150 |
Chapter X Empirical Investigation of Organisational Learning Ability as a Performance Driver in Construction | 166 |
Chapter XI Evaluating an Organisations Learning Culture Using Learning Histories | 185 |
About the Authors | 363 |
Index | 373 |