Knowledge Management in the Construction Industry: A Socio-Technical Perspective: A Socio-Technical PerspectiveKnowledge Management in the Construction Industry: A Socio-Technical Perspective presents a portfolio of concepts, methods, models, and tools supported by real life case studies from various corners of the globe providing insights into the management of knowledge in the construction industry. Untangling the hype from the reality, practical means of implementing knowledge management in the construction industry through various mechanisms and tools are demonstrated. For the practitioner, it provides practical insights and experiences from real life cases, for the researcher and academic, it provides current and state-of-the-art undertakings in this emerging area for the construction industry. |
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Andrew R.J. Dainty, Loughborough University, UK Jidong Qin, Loughborough University, UK Patricia M. Carrillo, Loughborough University, UK Chapter III Managing the External Provision of “Knowledge Management” Services for Projects .
Case studies ranging from the implementation of decision support systems, external provision of knowledge management services, learning histories, innovation, human resources management, and so forth provide enriching practical ...
In Chapter 3, Smyth explores the external provision of knowledge management services for projects through a case study from the United Kingdom. He argues that while knowledge management is largely considered from the perspective of ...
... organisational boundaries often limit the creative process. There is a need, therefore, to search both internally and externally for solutions to stakeholder needs. In Chapter 15, Abdou, Radaideh, and Lewis provide an overview xiii.
347) quoting Huber (1991) state that: “Knowledge management is a process of acquiring, creating, sharing, utilising, and storing intellectual assets and other stimuli from the internal and external business environments that facilitates ...
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Contents
1 | |
18 | |
Chapter III Managing the External Provision of Knowledge Management Services for Projects | 34 |
Smart Construction | 53 |
A SocioTechnical Perspective | 67 |
A Community of Practice Perspective | 90 |
A UK Construction Company Case Study | 112 |
Learning from Experience | 129 |
From the SocioTechnical Perspective 19621966 to Knowledge Management What Have We Learned? | 203 |
Emerging Models and Solutions | 224 |
A Holistic Strategic Approach to the Management of Knowledge | 225 |
An Exploration on the CoProduction of Project Needs and Requirements by ClientSpecialist Groups | 251 |
Chapter XV Decision Support Systems and their Application in Construction | 276 |
Chapter XVI A Knowledge Management Portal System for Construction Projects Using Knowledge Map | 299 |
Chapter XVII An Integrative Knowledge Management System for EnvironmentalConscious Construction | 322 |
A Vision for Future Project Information Technologies | 343 |
Facilitating Organisational Learning within the Construction Industry | 130 |
Chapter IX Knowledge Management in Higher Education and Professional Development in the Construction Industry | 150 |
Chapter X Empirical Investigation of Organisational Learning Ability as a Performance Driver in Construction | 166 |
Chapter XI Evaluating an Organisations Learning Culture Using Learning Histories | 185 |
About the Authors | 363 |
Index | 373 |