Enterprise Knowledge Portals: Next Generation Portal Solutions for Dynamic Information Access, Better Decision Making, and Maximum ResultsFar beyond simple data archives and streamlined access, enterprise knowledge portals represent the future of corporate information management. Seamlessly interweaving three essential principles -- people, content, and technology -- an effective portal is the ultimate roadmap to every conceivable permutation of the components in a business’s landscape.This prescient, authoritative book is a vital reference for anyone concerned with harvesting, creating, distributing, or analyzing company information. HR executives and IT professionals will learn not only how to create the atlas to their company’s universe but also how to define and assign the roles and responsibilities that will ensure long-term efficacy and relevance. Companies will have the ability to:* Build technology around knowledge requirements, not the other way around* Customize desktop access around individual requirements and workstyles* Make better decisions as a result of quick access to crucial information* Maximize speed, efficiency, accuracy, and flexibility of knowledge transfer. |
From inside the book
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Page xvii
... outlined in the enterprise knowledge portal project charter, the next effort is to establish the associated financial metrics. Chapter 7 provides a spreadsheet for establishing a return on investment for the enterprise knowledge portal ...
... outlined in the enterprise knowledge portal project charter, the next effort is to establish the associated financial metrics. Chapter 7 provides a spreadsheet for establishing a return on investment for the enterprise knowledge portal ...
Page 3
... outlined in terms of the nature of knowledge. For 3 the purposes of this book, the definition of knowledge management .......................... 9726$$ $CH1 12-09-02 08:21:08 PS CHAPTER 1: WHAT YOU NEED TO KNOW ABOUT KNOWLEDGE MANAGEMENT.
... outlined in terms of the nature of knowledge. For 3 the purposes of this book, the definition of knowledge management .......................... 9726$$ $CH1 12-09-02 08:21:08 PS CHAPTER 1: WHAT YOU NEED TO KNOW ABOUT KNOWLEDGE MANAGEMENT.
Page 9
... outlined? Do business units have defined measures as guides for assessing their overall performance? Do individual knowledge workers have defined measures for their contribution to the business units' metrics? Do knowledge workers and ...
... outlined? Do business units have defined measures as guides for assessing their overall performance? Do individual knowledge workers have defined measures for their contribution to the business units' metrics? Do knowledge workers and ...
Page 11
... outlined in this book is based on the roles individuals are assigned within the organization. Most knowledge workers are often assigned several roles in the networked structures of organizations today. For example, they will function in ...
... outlined in this book is based on the roles individuals are assigned within the organization. Most knowledge workers are often assigned several roles in the networked structures of organizations today. For example, they will function in ...
Page 22
... outlined will be delivered as an enterprise knowledge portal that integrates all your organizaFigure 1-9. Knowledge management conceptual model. Mission and Objectives Human Resources .......................... 9726$$ $CH1 12-09-02 08 ...
... outlined will be delivered as an enterprise knowledge portal that integrates all your organizaFigure 1-9. Knowledge management conceptual model. Mission and Objectives Human Resources .......................... 9726$$ $CH1 12-09-02 08 ...
Contents
3 | |
26 | |
CREATE YOUR ENTERPRISE KNOWLEDGE PORTAL | 77 |
THE ENTERPRISE KNOWLEDGE PORTAL PROGRAM | 169 |
THE ENTERPRISE KNOWLEDGE PORTAL ORGANIZATION | 259 |
THE ENTERPRISE KNOWLEDGE PORTAL PROJECTS | 281 |
FINANCIAL METRICS | 341 |
THE ENTERPRISE KNOWLEDGE PORTAL INFRASTRUCTURE | 363 |
SUPPORTAND COMPETENCY CENTER SERVICES | 384 |
KNOWLEDGE MANAGEMENT RESOURCES | 407 |
BIBLIOGRAPHY | 413 |
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Common terms and phrases
activities additional allow applications benefits business objectives business units Collaboration collection complete consider Content Management content windows continue corporate costs create defined deliver Discussion document edge portal effective effort employees enter enterprise knowl enterprise knowledge portal enterprise portal establish example Executive existing Figure functions Heidi Collins identified implement Improve individual initiatives Integration interviews knowledge expert community knowledge management objectives knowledge portal program knowledge portal project knowledge portal requirements knowledge portal team knowledge workers Learning locate maintain meeting ment metrics myCompany Navigation organization outlined performance Personal portal solution presented processes relationships requirements responsibilities roles Server share solution sources specific standards steps structure support and competency tasks template throughout tion understand user interface