Enterprise Knowledge Portals: Next Generation Portal Solutions for Dynamic Information Access, Better Decision Making, and Maximum ResultsFar beyond simple data archives and streamlined access, enterprise knowledge portals represent the future of corporate information management. Seamlessly interweaving three essential principles -- people, content, and technology -- an effective portal is the ultimate roadmap to every conceivable permutation of the components in a business’s landscape.This prescient, authoritative book is a vital reference for anyone concerned with harvesting, creating, distributing, or analyzing company information. HR executives and IT professionals will learn not only how to create the atlas to their company’s universe but also how to define and assign the roles and responsibilities that will ensure long-term efficacy and relevance. Companies will have the ability to:* Build technology around knowledge requirements, not the other way around* Customize desktop access around individual requirements and workstyles* Make better decisions as a result of quick access to crucial information* Maximize speed, efficiency, accuracy, and flexibility of knowledge transfer. |
From inside the book
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Page xii
... existing work processes? ❐ How do you measure return on investment? ❐ How do you define an enterprise knowledge portal for your specific business needs? ❐ How do you need to be organized to manage an enterprise knowledge portal ...
... existing work processes? ❐ How do you measure return on investment? ❐ How do you define an enterprise knowledge portal for your specific business needs? ❐ How do you need to be organized to manage an enterprise knowledge portal ...
Page xv
... existing business strategy, what the scope will be, and when you expect to complete several identified activities. The enterprise knowledge portal program will provide the details needed to deploy a cohesive and consistent enterprise ...
... existing business strategy, what the scope will be, and when you expect to complete several identified activities. The enterprise knowledge portal program will provide the details needed to deploy a cohesive and consistent enterprise ...
Page 3
... existing product, or the status of a shipment can make a significant impact on customer satisfaction and future sales. Optimizing the value of knowledge in your organization can only be accomplished if you know where knowledge assets ...
... existing product, or the status of a shipment can make a significant impact on customer satisfaction and future sales. Optimizing the value of knowledge in your organization can only be accomplished if you know where knowledge assets ...
Page 5
... existing unwired knowledge hierarchy and blend it with new, online delivery of content and interaction of knowledge workers in your organization. The enterprise knowledge portal framework you create should capture and deliver online ...
... existing unwired knowledge hierarchy and blend it with new, online delivery of content and interaction of knowledge workers in your organization. The enterprise knowledge portal framework you create should capture and deliver online ...
Page 15
... existing products, work process improvements, identification of market segments, improvements to the social and physical environment, and evaluation of the recruitment and succession requirements for leadership and other skills needed ...
... existing products, work process improvements, identification of market segments, improvements to the social and physical environment, and evaluation of the recruitment and succession requirements for leadership and other skills needed ...
Contents
3 | |
26 | |
CREATE YOUR ENTERPRISE KNOWLEDGE PORTAL | 77 |
THE ENTERPRISE KNOWLEDGE PORTAL PROGRAM | 169 |
THE ENTERPRISE KNOWLEDGE PORTAL ORGANIZATION | 259 |
THE ENTERPRISE KNOWLEDGE PORTAL PROJECTS | 281 |
FINANCIAL METRICS | 341 |
THE ENTERPRISE KNOWLEDGE PORTAL INFRASTRUCTURE | 363 |
SUPPORTAND COMPETENCY CENTER SERVICES | 384 |
KNOWLEDGE MANAGEMENT RESOURCES | 407 |
BIBLIOGRAPHY | 413 |
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Common terms and phrases
activities additional allow applications benefits business objectives business units Collaboration collection complete consider Content Management content windows continue corporate costs create defined deliver Discussion document edge portal effective effort employees enter enterprise knowl enterprise knowledge portal enterprise portal establish example Executive existing Figure functions Heidi Collins identified implement Improve individual initiatives Integration interviews knowledge expert community knowledge management objectives knowledge portal program knowledge portal project knowledge portal requirements knowledge portal team knowledge workers Learning locate maintain meeting ment metrics myCompany Navigation organization outlined performance Personal portal solution presented processes relationships requirements responsibilities roles Server share solution sources specific standards steps structure support and competency tasks template throughout tion understand user interface