Enterprise Knowledge Portals: Next Generation Portal Solutions for Dynamic Information Access, Better Decision Making, and Maximum ResultsFar beyond simple data archives and streamlined access, enterprise knowledge portals represent the future of corporate information management. Seamlessly interweaving three essential principles -- people, content, and technology -- an effective portal is the ultimate roadmap to every conceivable permutation of the components in a business’s landscape.This prescient, authoritative book is a vital reference for anyone concerned with harvesting, creating, distributing, or analyzing company information. HR executives and IT professionals will learn not only how to create the atlas to their company’s universe but also how to define and assign the roles and responsibilities that will ensure long-term efficacy and relevance. Companies will have the ability to:* Build technology around knowledge requirements, not the other way around* Customize desktop access around individual requirements and workstyles* Make better decisions as a result of quick access to crucial information* Maximize speed, efficiency, accuracy, and flexibility of knowledge transfer. |
From inside the book
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Page xi
... example, even if your company was not founded on the Web, you are continuing to create new strategies and initiatives that will allow you to take advantage of knowledge management techniques and tools in order to be more competitive in ...
... example, even if your company was not founded on the Web, you are continuing to create new strategies and initiatives that will allow you to take advantage of knowledge management techniques and tools in order to be more competitive in ...
Page 9
... example, planning and forecasting work processes, performance management work processes, and project management work processes should be understood and applied consistently for every business unit. Work processes have relationships and ...
... example, planning and forecasting work processes, performance management work processes, and project management work processes should be understood and applied consistently for every business unit. Work processes have relationships and ...
Page 11
... example, they will function in the employee role or manager role when interacting with human resources. Each person will have several job-specific roles like sales representative, account manager, and marketing liaison. Each role needs ...
... example, they will function in the employee role or manager role when interacting with human resources. Each person will have several job-specific roles like sales representative, account manager, and marketing liaison. Each role needs ...
Page 12
... example, if business units in your organization are project-based, there will be product managers, project managers, developers, quality assurance experts, training coordinators, and support roles or resources throughout your ...
... example, if business units in your organization are project-based, there will be product managers, project managers, developers, quality assurance experts, training coordinators, and support roles or resources throughout your ...
Page 16
... example, sales representatives will be most effective if they have the level of knowledge required to identify the opportunities to pursue (and those not to pursue) based on your organization's vision and targeted market segment ...
... example, sales representatives will be most effective if they have the level of knowledge required to identify the opportunities to pursue (and those not to pursue) based on your organization's vision and targeted market segment ...
Contents
3 | |
26 | |
CREATE YOUR ENTERPRISE KNOWLEDGE PORTAL | 77 |
THE ENTERPRISE KNOWLEDGE PORTAL PROGRAM | 169 |
THE ENTERPRISE KNOWLEDGE PORTAL ORGANIZATION | 259 |
THE ENTERPRISE KNOWLEDGE PORTAL PROJECTS | 281 |
FINANCIAL METRICS | 341 |
THE ENTERPRISE KNOWLEDGE PORTAL INFRASTRUCTURE | 363 |
SUPPORTAND COMPETENCY CENTER SERVICES | 384 |
KNOWLEDGE MANAGEMENT RESOURCES | 407 |
BIBLIOGRAPHY | 413 |
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Common terms and phrases
activities additional allow applications benefits business objectives business units Collaboration collection complete consider Content Management content windows continue corporate costs create defined deliver Discussion document edge portal effective effort employees enter enterprise knowl enterprise knowledge portal enterprise portal establish example Executive existing Figure functions Heidi Collins identified implement Improve individual initiatives Integration interviews knowledge expert community knowledge management objectives knowledge portal program knowledge portal project knowledge portal requirements knowledge portal team knowledge workers Learning locate maintain meeting ment metrics myCompany Navigation organization outlined performance Personal portal solution presented processes relationships requirements responsibilities roles Server share solution sources specific standards steps structure support and competency tasks template throughout tion understand user interface