Enterprise Knowledge Portals: Next Generation Portal Solutions for Dynamic Information Access, Better Decision Making, and Maximum Results

Front Cover
AMACOM, Mar 7, 2003 - Computers - 400 pages
Far beyond simple data archives and streamlined access, enterprise knowledge portals represent the future of corporate information management. Seamlessly interweaving three essential principles -- people, content, and technology -- an effective portal is the ultimate roadmap to every conceivable permutation of the components in a business’s landscape.This prescient, authoritative book is a vital reference for anyone concerned with harvesting, creating, distributing, or analyzing company information. HR executives and IT professionals will learn not only how to create the atlas to their company’s universe but also how to define and assign the roles and responsibilities that will ensure long-term efficacy and relevance. Companies will have the ability to:* Build technology around knowledge requirements, not the other way around* Customize desktop access around individual requirements and workstyles* Make better decisions as a result of quick access to crucial information* Maximize speed, efficiency, accuracy, and flexibility of knowledge transfer.

From inside the book

Contents

WHAT YOU NEED TO KNOW ABOUT KNOWLEDGE
3
ENTERPRISE PORTALS OVERVIEW
26
CREATE YOUR ENTERPRISE KNOWLEDGE PORTAL
77
THE ENTERPRISE KNOWLEDGE PORTAL PROGRAM
169
THE ENTERPRISE KNOWLEDGE PORTAL ORGANIZATION
259
THE ENTERPRISE KNOWLEDGE PORTAL PROJECTS
281
FINANCIAL METRICS
341
THE ENTERPRISE KNOWLEDGE PORTAL INFRASTRUCTURE
363
SUPPORTAND COMPETENCY CENTER SERVICES
384
KNOWLEDGE MANAGEMENT RESOURCES
407
BIBLIOGRAPHY
413
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About the author (2003)

Heidi Collins (Phoenix, AZ) is the author of Corporate Portals (AMACOM: 0-8144-0593-2) and executive director of architect services at InfoImage.

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