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where are we now and where are we heading?
getting real time enterprises to deliver real business performance
Balancing business process with business practice for organizational advantage
The inseparability of modern knowledge management and computerbased technology
a model and framework
Linking social network analysis with the analytic hierarchy process for knowledge mapping in organizations
A knowledgebased system to support procurement decision
The global and the local in knowledge management
finding a way with technology
Note from the publisher
activities analytic hierarchy process application automation business performance business practice Business Process Management business processes codified communities of practice companies competitive computer-based technology context corporate databases Decision Support Systems descriptive knowledge develop discussion Dissel e-mail electronic environment example expert systems facilitate firms focus global Harvard Business Review Holsapple human identified implementation information systems information technology infrastructure innovation input integration interaction interfaces interorganizational collaboration intranet involves IOS collaboration issues KM technologies knowledge management systems knowledge map knowledge resources IOS knowledge sharing Kumar Malhotra networked IOS neural network OLAP organizational organizations paper participants participative decision perspective pooled knowledge resources processors Q&A system questions record record record relationships relevant repositories role social network analysis specific standards strategic execution structured supply chain tacit knowledge technology-push model types users value/supply-chain IOS vendors workshop