Reframing Evaluation Through Appreciative InquiryIn today's world, evaluators must be flexible and responsive in order to best deal with the ever shifting environmental conditions that they face on the job. While the deficit-based approaches which have shaped evaluation practice over the years are important to master, a newer technique called Appreciative Inquiry offers evaluators an additional, viable lense through which to view their work. Appreciative Inquiry is the search for what aspects of an organization are effective and hold the key to innovation and growth. In this text, Hallie Preskill and Tessie Tzavaras Catsambas-who have integrated Appreciative Inquiry into their own practices-introduce readers to the theory and practice of Appreciative Inquiry and how it related to evaluation. Drawing on case examples, the text explains the way that this particular approach has been used to frame, design, and conduct evaluations in various sectors worldwide, and then goes on to teach audiences how to apply Appreciate Inquiry approaches to various aspects of their own evaluations. Moreover, the work instructs users on how to build evaluation capacity using Appreciative Inquiry. Reframing Evaluation Through Appreciative Inquiry is the perfect guide to this asset-based approach for consultants in non-profit, private, and government sectors, evaluators, and instructors alike. The text is particularly well suited for evaluation workshops and graduate courses which require students to practice evaluation. It is also an ideal supplement to the more general evaluation texts that are typically used in introductory program evaluation courses. Features and Benefits: Written in a clear and accessible style that appeals to those new to Appreciate Inquiry and Evaluation, as well as those who are familiar with one or both disciplines Comprised of numerous U.S.-based and international case examples that demonstrate the use of Appreciative Inquiry in evaluations Includes a matrix of cases to help us |
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Contents
Introducing Appreciative Inquiry | 1 |
Using Appreciative Inquiry in Evaluation Practice | 35 |
Focusing the Evaluation Using Appreciative Inquiry | 51 |
Designing and Conducting Interviews and Surveys Using Appreciative Inquiry | 75 |
Using Appreciative Inquiry to Develop Evaluation Systems | 99 |
Building Evaluation Capacity Through Appreciative Inquiry | 119 |
Crossing Boundaries and Evaluation Innovation | 139 |
Using Appreciative Inquiry at Evergreen Cove | 141 |
153 | |
161 | |
About the Authors | 169 |
Common terms and phrases
Appreciative Inquiry process appreciative interview appreciative questions approach asked AWMC Bob Hyman Building Evaluation Capacity CEDT Chapter child sexual abuse Claremont Graduate University client collaboration conducted context Continued contribute Cooperrider create culture describe develop an evaluation dialogue effective engaging evaluation approaches evaluation findings evaluation plan evaluation practice evaluation process evaluation system evaluation team evaluation's Evergreen Cove example feedback flip-chart paper focus group interviews Focusing Meeting future goals identified images impact individual Innovate phase Inquiry to evaluation interview guide Intranet IREX staff issues key questions leadership logic model managers Matt Lauer non-Al organization members organization's organizational learning outcomes paired interviews participants participatory peak experiences positive Preskill problems provocative propositions Pygmalion effect reflect reframe responses role share stakeholders stories strategies success survey systems thinking themes thinking Thousand Oaks tion topic understanding values vision women workshop
References to this book
Tourism Planning: Policies, Processes and Relationships Colin Michael Hall No preview available - 2008 |