Reframing Evaluation Through Appreciative Inquiry

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SAGE, Jun 21, 2006 - Social Science - 170 pages
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""This important volume represents a paradigm shift in the evaluation field ? presenting an approach that shifts evaluation from being something that we ?should? do to something that stakeholders can ?look forward? to doing, even something they might actually love doing? turning what can often be drudgery that ends up with reports that sit on shelves to dynamic processes that are downright fun, while at the same time profound, resulting in accelerating positive change in organizations, programs, and those who are part of them. The book challenges the basic tenets underlying evaluation, pushes the boundaries of the discipline. The field may never be the same." "?Malcolm J. Odell, Jr., "Appreciative Inquiry Consulting, LLC"I am delighted that the authors have taken AI and found new uses for this approach. They provide concrete examples of the many ways evaluators have successfully used the AI approach in a wide variety of program and geographic settings. Combining theory and practice, this book is an important contribution to the evaluation field." "?Gail Johnson, "The Evergreen State College"Reframing Evaluation Through Appreciative Inquiry is the first book to introduce the application of Appreciative Inquiry (AI), an approach for organizational development and change, to the practice of evaluation. Authors Hallie Preskill and Tessie Tzavaras Catsambas lay out the theoretical foundation of AI and build a bridge between the theory and practice of applying AI to evaluation. Key Features: ? Provides a step-by-step guide: Written in a clear, accessible style, the text explains the way this particular approach has been used to frame, design, and conductevaluations in various sectors worldwide. Reflects specific real-world applications of AI to evaluation practice: Numerous U.S.-based and international case examples enhance readers? ability to see the nuances of applying AI to evaluation in a wide variety of international and multicultural, organizational, community, and population contexts. Offers a whole-systems approach: This text provides a whole systems approach which enables evaluation to deal with complex and dynamically changing programs. Intended Audience: ? This book will appeal to a broad audience that includes evaluators, management and organization development consultants, program staff, and researchers in a wide variety of organizational and community settings. It is an ideal supplemental text for graduate courses that require students to practice evaluation.

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Introducing Appreciative Inquiry
Using Appreciative Inquiry in Evaluation Practice
Focusing the Evaluation Using Appreciative Inquiry
Designing and Conducting Interviews and Surveys Using Appreciative Inquiry
Using Appreciative Inquiry to Develop Evaluation Systems
Building Evaluation Capacity Through Appreciative Inquiry
Crossing Boundaries and Evaluation Innovation
Using Appreciative Inquiry at Evergreen Cove
About the Authors

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About the author (2006)

Hallie Preskill, PhD. is a Managing Director with FSG, a global nonprofit strategy, evaluation, and research consulting firm (since 2009), and leads the firm’s Strategic Learning and Evaluation practice. In her role as a senior advisor, she works on a wide variety of evaluation and learning projects. Sample clients include the Kresge Foundation, MasterCard Foundation, Knight Foundation, The California Endowment, Missouri Foundation for Health, Norlien Foundation, Packard Foundation, Northwest Area Foundation, Blue Shield of CA Foundation, Robert Wood Johnson Foundation, the Bill and Melinda Gates Foundation, and the W.K. Kellogg Foundation. She has helped evaluate a wide range of initiatives and programs related to community information needs, substance abuse, early learning, poverty, arts and culture, teacher professional development, domestic and sexual violence, economic development, youth and education, and healthcare.

Prior to joining FSG, Hallie spent more than 20 years in academia, teaching graduate level courses in program evaluation, training design and development, organizational learning, appreciative inquiry and consulting. Her research has focused on evaluation capacity building, transfer of learning/training, evaluation use, and evaluation as a catalyst for individual, team, and organizational learning. Hallie’s other books include: Reframing Evaluation through Appreciative Inquiry (2006, with T. Catsambas), Evaluation in Organizations: A Systematic Approach to Enhancing Learning, Performance & Change (2001, 2009, with D. Russ-Eft), Evaluation Strategies for Effective Strategies for Communicating and Reporting (2005, with R. T. Torres and M. Piontek), and Evaluative Inquiry for Learning in Organizations (1999, with R. T. Torres), and Becoming the Change: What One Organization Working To Transform Educational Systems Learned About Team Learning and Change (2011, with R. Babiera).

Hallie was the 2007 President of the American Evaluation Association. She received the American Evaluation Association's Alva and Gunnar Myrdal Award for Outstanding Professional Practice in 2002 and the University of Illinois Distinguished Alumni Award in 2004. Hallie holds a PhD from University of Illinois at Urbana-Champaign.

Tessie Tzavaras Catsambas, M.P.P., is President of EnCompass LLC and brings 20 years of experience in evaluation, knowledge management, e-learning, and training. Ms. Catsambas is an innovator and practitioner in appreciative evaluation methods. Starting in 1998, she experimented with the use of appreciative inquiry in an evaluation of healthcare quality assurance activities in Chile. This became the first published work in appreciative evaluation in the Journal for International Health Care Quality, Volume 14, Supplement I, December 2002. She has continued to refine appreciative evaluation methods through her work with many clients in diverse settings including the World Bank, the United Nations, the Pubic Broadcasting Service, CARE International, the International Women’s Media Foundation, and others. Ms. Catsambas brings her rich field experience to her training and has conducted annual training sessions at the American Evaluation Association Annual Conference since 2002. She has coauthored two chapters on appreciative evaluation methods (Preskill & Coghlan, New Directions for Evaluation #100, 2003). Her other clients include the U.S. Department of Labor, the Corporation for National and Community Service, the U.S. National Academies of Sciences, the U.S.Agency for International Development, Peace Corps, and the United Nations Foundation. She holds a Masters of Public Policy from Harvard University.

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