Handbook of Research on Socio-Technical Design and Social Networking SystemsWhitworth, Brian, de Moor, Aldo The focus of this book is not how to make technology more efficient, nor even how technology harms or helps society, but rather how to successfully combine society and technology into socio-technical performance. The Handbook of Research on Socio-Technical Design and Social Networking Systems provides a state-of-the-art summary of knowledge in this evolving, multi-disciplinary field distinctive in its variety of international authors' perspectives, depth and breadth of scholarship, and combination of practical and theoretical views. This noteworthy Handbook of Research extends a useful collection for anyone interested in modern socio-technical systems where knowledge of social principles can mean the difference between success and failure. |
From inside the book
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Contents
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3 | |
23 | |
39 | |
50 | |
SocioTechnical Theory and Work Systems in the Information Age | 65 |
An Engagement Strategy for Community Network Research and Design | 78 |
On the Alignment of Organizational and Software Structure | 94 |
A Modern SocioTechnical View on ERPSystems | 429 |
A State of Mind or Technological Design? | 440 |
Applying Bourdieu to eBays Success and SocioTechnical Design | 455 |
Relationships and Etiquette with Technical Systems | 473 |
SocioTechnical Implementation | 489 |
Augmenting Actual Life Through MUVEs | 493 |
The Role of Affect in an AgentBased Collaborative ELearning System Used for Engineering Education | 510 |
GazeAided HumanComputer and HumanHuman Dialogue | 529 |
SocioTechnical Perspectives | 106 |
Privacy and the Identity Gap in SocioTechnical Systems | 110 |
Privacy Regulation in the Metaverse | 123 |
Leadership of Integrated Teams in Virtual Environments | 137 |
Recontextualising Technology in Appropriation Processes | 153 |
Explaining Participation in Online Communities | 167 |
Cyber Security and AntiSocial Networking | 183 |
Emerging Cybercrime Variants in the SocioTechnical Space | 195 |
Developing Innovative Practice in Service Industries | 209 |
SocioTechnical Analysis | 222 |
Using Communication Norms in SocioTechnical Systems | 224 |
SocioInstrumental Pragmatism in Action | 236 |
A Framework for Using Analytics to Make Decisions | 251 |
The Challenges of CoDesign and the Case of eMe | 265 |
Formal Analysis of Workflows in Software Development | 280 |
The Role of Expectations in Information Systems Development | 298 |
Building a Path for Future Communities | 313 |
SocioTechnical Design | 334 |
Systems Design with the SocioTechnical Walkthrough | 336 |
Applied Pragmatism and Interaction Design | 352 |
A Social Framework for Software Architectural Design | 367 |
Designing for Trust | 388 |
Pattern languages for CMC Design | 402 |
Creating Social Technologies to Assist and Understand Social Interactions | 416 |
How to Engage Users in Online Sociability | 544 |
SocioTechnical Systems and Knowledge Representation | 558 |
Social Support for Online Learning | 575 |
Enabling Remote Participation in Research | 589 |
SocioTechnical Evaluation | 605 |
Community Collective Efficacy | 608 |
An Analysis of the SocioTechnical Gap in Social Networking Sites | 620 |
Situational Awareness in Collaborative Work Environments | 636 |
A Scale of Affective Satisfaction in Online Learning Communities | 651 |
Assessing the Social Network Health of Virtual Communities | 669 |
Situated Evaluation of SocioTechnical Systems | 685 |
Cultural Appropriation of Software Design and Evaluation | 699 |
The Future of SocioTechnical Systems | 712 |
Resolving Wicked Problems through Collaboration | 715 |
The Myth of the ECommerce Serf to Sovereign Powershift | 731 |
Teaching the SocioTechnical Practices of Tomorrow Today | 748 |
From Informal to Formal? | 763 |
Future Living in a Participatory Way | 779 |
The Impact of Communications Technology on Trust | 794 |
Good and Evil in the Garden of Emerging Information Technologies | 805 |
Compilation of References | 820 |
About the Contributors | 899 |
Index | 918 |
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Handbook of Research on Socio-technical Design and Social ..., Volume 1 Brian Whitworth No preview available - 2009 |