Introduction to Health Care Management

Front Cover
Jones & Bartlett Learning, Mar 28, 2016 - Law - 676 pages
This concise, reader-friendly, introductory healthcare management text covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader’s imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered.
 

Contents

CHAPTER 1 An Overview of Health Care Management
1
CHAPTER 2 Leadership
23
CHAPTER 3 Management and Motivation
49
CHAPTER 4 Organizational Behavior and Management Thinking
77
CHAPTER 5 Strategic Planning
107
CHAPTER 6 Healthcare Marketing
125
CHAPTER 7 Quality Improvement Basics
145
CHAPTER 8 Information Technology
169
CHAPTER 12 The Strategic Management of Human Resources
321
CHAPTER 13 Teamwork
363
Cultural Proficiency
397
CHAPTER 15 Ethics and Law
421
CHAPTER 16 Fraud and Abuse
441
CHAPTER 17 Special Topics and Emerging Issues in Health Care Management
459
CHAPTER 18 Health Care Management Case Studies and Guidelines
499
CASE STUDIES
507

CHAPTER 9 Financing Health Care and Health Insurance
203
CHAPTER 10 Managing Costs and Revenues
247
CHAPTER 11 Managing Health Care Professionals
279
GLOSSARY
605
INDEX
649
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About the author (2016)

Professor Emeritus, Department of Health Professions Health Care Management Program Metropolitan State University of Denver, Denver, Colorado

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