Information and Communication Technology for Competitive Intelligence

Front Cover
Dirk Jaap Vriens
Idea Group Inc (IGI), Jan 1, 2004 - Computers - 305 pages
In today's complex and dynamic world the need to be informed about what is going on in the environment of the organization is increasing rapidly. To this end, organizations implement a process called 'competitive intelligence'. Competitive intelligence (CI) is about gathering and analyzing environmental information for strategic purposes. To gather and analyze this information, information and communication technology (ICT) is an invaluable tool. Examples are: the Internet, data warehouses or specific applications for competitive intelligence. However, the uncritical implementation of these tools may lead to an 'information overload' or to 'environmental myopia'. To select the right ICT tools for CI, an organization needs to understand the role of ICT in the CI-process. Information and Communications Technology for Competitive Intelligence addresses this need. It sets out to assess the role and possibilities of ICT in the intelligence activities from different perspectives.
 

Contents

The Role of Information and Communication Technology in Competitive Intelligence
1
Sharp by Connection Linking Competitive Intelligence and Intranets
34
Using Web Link Analysis to Detect and Analyze Hidden Web Communities
57
Enabling Strategy Formulation by ICT A Viable Systems Approach
84
Using Groupware to Gather and Analyze Intelligence in a Public Setting Development of Integral Safety Plans in an Electronic Meeting
114
Improving Competitive Intelligence Through System Dynamics
129
A Framework for Business Performance Management
158
The Source Map A Means to Support Collection Activities
181
Intelligence from Space Using Geographical Information Systems for Competitive Intelligence
194
Building a Competitive Intelligence Systems An Infrastructural Approach
227
Its All in the Game How to Use SimulationGames for Competitive Intelligence and How to Support Them by ICT
248
Using Groupware to Build a ScenarioBased Early Warning System
269
Glossary
286
About the Authors
298
Index
302
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