Information and Communication Technology for Competitive IntelligenceDirk Jaap Vriens In today's complex and dynamic world the need to be informed about what is going on in the environment of the organization is increasing rapidly. To this end, organizations implement a process called 'competitive intelligence'. Competitive intelligence (CI) is about gathering and analyzing environmental information for strategic purposes. To gather and analyze this information, information and communication technology (ICT) is an invaluable tool. Examples are: the Internet, data warehouses or specific applications for competitive intelligence. However, the uncritical implementation of these tools may lead to an 'information overload' or to 'environmental myopia'. To select the right ICT tools for CI, an organization needs to understand the role of ICT in the CI-process. Information and Communications Technology for Competitive Intelligence addresses this need. It sets out to assess the role and possibilities of ICT in the intelligence activities from different perspectives. |
Contents
The Role of Information and Communication Technology in Competitive Intelligence | 1 |
Sharp by Connection Linking Competitive Intelligence and Intranets | 34 |
Using Web Link Analysis to Detect and Analyze Hidden Web Communities | 57 |
Enabling Strategy Formulation by ICT A Viable Systems Approach | 84 |
Using Groupware to Gather and Analyze Intelligence in a Public Setting Development of Integral Safety Plans in an Electronic Meeting | 114 |
Improving Competitive Intelligence Through System Dynamics | 129 |
A Framework for Business Performance Management | 158 |
The Source Map A Means to Support Collection Activities | 181 |
Intelligence from Space Using Geographical Information Systems for Competitive Intelligence | 194 |
Building a Competitive Intelligence Systems An Infrastructural Approach | 227 |
Its All in the Game How to Use SimulationGames for Competitive Intelligence and How to Support Them by ICT | 248 |
Using Groupware to Build a ScenarioBased Early Warning System | 269 |
Glossary | 286 |
About the Authors | 298 |
302 | |
Other editions - View all
Information and Communications Technology for Competitive Intelligence Vriens, Dirk Limited preview - 2003 |
Information and Communication Technology for Competitive Intelligence Dirk Jaap Vriens Limited preview - 2004 |
Common terms and phrases
actions activities analysis applications approach behavior building changes chapter classes collection communication competitive intelligence competitors concepts contribution Cook Copying or distributing Copyright criteria customers cycle database deal decision define described determine direction discussion distributing in print domain effects electronic forms environment environmental example Figure forms without written function future goals Idea Group Inc identify implementation important indicators infrastructure instance intelligence activities interest internal Internet involved knowledge means meetings needs objects organization organizational participants performance plans possible present print or electronic problems proposals question refers regarding relationship relevant Review role safety scenarios selection shared simulation game sources spatial specific stage step strategy formulation structure system dynamics Table tasks trends understanding users variables