Coming of Age in Reference Services: A Case History of the Washington State University LibrariesComing of Age in Reference Services: A Case History of the Washington State University Libraries focuses on the triumphs, trials, ideas, and difficulties of the Holland Library and how these experiences can help other professionals enhance services for patrons. The articles, written by reference librarians at the library, discuss topics such as departmental history and culture, training reference professionals, and user education programs to give you insight into how other librarians solve problems or implement changes. From Coming of Age in Reference Services, you’ll receive advice from experienced professionals that can help you create change in your library and help you adapt to the many technological advances related to librarianship.Coming of Age in Reference Services allows you to gain first-hand experience that will guide you through problems or issues that may occur in your library. Addressing the uses and intricacies of electronic information, this book offers you information that will help you with a variety of other topics, including:
|
Contents
Introduction and Dedication | 1 |
Core Competencies for the 21st Century | 9 |
An Exploration | 21 |
History of a Library Unit and the Evolution of Its Culture | 31 |
English 101 and Beyond | 45 |
An Instructional Experiment Matures | 53 |
An Essay | 67 |
Other editions - View all
Coming of Age in Reference Services: A Case History of the Washington State ... Linda S. Katz No preview available - 2016 |