Standard Operating Procedures(sop) For Hospitals In IndiaEvery Medical Facility Tries To Provide Best Possible Services To Its Customers. Standard Operating Procedures (Sop) Of Various Departments Together Constitute A Hospital Manual Which Significantly Determines The Performance Of A Hospital In Practical Terms. Thus, Every Hospital Must Prepare Sop In A Way That It Ensures Consistency In Working Of Varied Departments On The One Hand And Enables To Obtain Best Results In A Cost-Effective Manner On The Other.The Present Book Will Prove A Useful Aid In Preparing Sops. It Is Written Keeping In Mind The Problems Usually Faced By Middle And Small Size Hospitals During The First Few Years Of Their Operation. It Not Only Lays Down The Basic Duties And Responsibilities Of Staff Members, Procedures And Policies But Also Provides Many Sample Stationery Formats Applicable To Various Departments. The Standards Laid Down Here Are Most Common And Easy To Adopt By Hospitals Owing To Their Flexibility Which Enables Their Modification So As To Suit One S Needs, Be It Any Department Opd, Ipd, Emergency, Investigation, Administrative, Accounts, Etc.This Book Will Be Particularly Beneficial To All Such Persons Who Are Involved In Managing Middle And Small Sized Hospitals And Lack In Sufficient Experience In Handling Day-To-Day Performance. While For The Established Hospitals The Book Would Serve As A Valuable Guide In The Management Of Affairs Of Their Various Departments In A Rather More Efficient And Cost-Effective Manner. In Addition, It Is Useful For The Students Of Mha, Dha And Mba (Ha). |
Contents
Government Legislatures Pertinent to Hospitals | 1 |
Hospital Promotion Health Checkup Plans | 60 |
Reception Services | 104 |
OPD Services | 117 |
IPD Services | 127 |
EmergencyCasualty Services | 172 |
MedicoLegal Services | 185 |
Administrative Services | 193 |
Central Sterile and Supply Department Services | 325 |
Generator Services | 331 |
Medical Gases Services | 334 |
Medical Records | 341 |
Operation Theatre Services | 345 |
Laboratory Services | 351 |
Personnel Department HRD | 367 |
Imaging Department | 389 |
Accounts Department | 212 |
Certificate Issuing | 233 |
Nursing Services | 241 |
Dietetic Services | 261 |
Housekeeping Services | 280 |
Laundry and Linen Services | 286 |
Ambulance Services | 292 |
Anaesthesia Services | 297 |
Blood Bank Services | 305 |
Security Services | 398 |
Stores and Materials Management | 409 |
Physiotherapy and Rehabilitation Services | 426 |
Immunisation Services | 431 |
Application for Financial Assistance | 449 |
Hospital Project Report Profile | 469 |
Miscellaneous Stationery Formats | 474 |
Common terms and phrases
ABC Hospital ABC Hospital Address Administrator admission agreement ambulance Anaesthesia and/or application Appropriate Authority approval Autoclave bill bio-medical waste Blood Bank Blood Group Card Cardiology cash Centre Certificate Chapati charge check-up Chorionic villi clean Clinic consent consultant cylinders Date Diagnosis diet discharge disease disinfection disposal doctor Drugs emergency employees Endoscopy ensure equipment facilities Forceps Genetic Counselling Health hereby in-charge Investigation issued kitchen Laboratory license linen maintained Medicine medico-legal Model-1 months Name and Address Nephrology Officer Operation Theatres Paediatrics Paneer PAP Smear Participating Provider Hospital patient Patient's Name payment person procedures Proforma reception records Requisition round the clock rules sheet Signature STATIONERY Stock Register Surgery Technician tests Total transfusion treatment Ultrasound Vaccine ward X-ray का की के में मैं से हूँ है