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SUPERVISION PAST PRESENT AND FUTURE Chapter 1 The Job Called Supervision
What a Supervisor Does
The Changing Nature of the Nation and Its People
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accomplish achieve the behavioral action advantage Affirmative Action ANSWERS TO REVIEW behavioral objectives better cause CHAPTER OBJECTIVES chart decision Define delegated Describe determine direct disadvantages discipline discussed effective elements empathy emphasize the following employee evaluation environment factors feedback following points functions Gantt chart goals human relations important industry informal work groups inspecting involved job analysis job description job enlargement job enrichment job evaluation Kepner-Tregoe law of effect leadership style List listening management by objectives method of job motivation Multiple Choice OBJECTIVES In order operational organization OSHA OVERVIEW percent problem productivity purpose Pygmalion Effect quality control program relationships REVIEW QUESTIONS reward role safety and health scheduling skills steps student to achieve STUDIES CASE STUDY SUGGESTED TEST QUESTIONS T/F A T/F Supervisors Taft-Hartley Act tasks teacher should emphasize techniques TEST QUESTIONS True-False Type A personality types union union steward workers