Introduction to Health Care ManagementBuchbinder, Nancy H. Shanks Introduction to Health Care Management, Third Edition is a concise, reader-friendly, introductory healthcare management text that covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader's imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered. Guidelines and rubrics along with numerous case studies make this text both student-friendly and teacher-friendly. It is the perfect resource for students of healthcare management, nursing, allied health, business administration, pharmacy, occupational therapy, public administration, and public health. The Third Edition is a thorough update that offers new and revised case studies, a new glossary of terms, as well as a new chapter on Special Topics and Emerging Issues in Health Care Management that examines current topics including re-emerging outbreaks, vaccine preventable diseases, bioterrorism, human trafficking, violence in health care settings, medical tourism, and consumer directed health care. Key Features: - Chapters contributed by real experts using an active voice to grab the reader's attention - Instructors' resources online for each chapter, including PowerPoints, Test Bank, and Sample Syllabus - Updated case studies in a wide variety of settings, in an assortment of healthcare management topics - A case study guide, with rubrics for evaluation of student performance, enabling instructors at every level of experience to hit the ground running on that first day of class - Includes Navigate 2 Advantage Access, a complete package of mobile-ready course materials including interactive eBook, study tools, and assessments |
Contents
CHAPTER 1 An Overview of Health Care Management | 1 |
CHAPTER 2 Leadership | 23 |
CHAPTER 3 Management and Motivation | 49 |
CHAPTER 4 Organizational Behavior and Management Thinking | 77 |
CHAPTER 5 Strategic Planning | 107 |
CHAPTER 6 Healthcare Marketing | 125 |
CHAPTER 7 Quality Improvement Basics | 145 |
CHAPTER 8 Information Technology | 169 |
CHAPTER 12 The Strategic Management of Human Resources | 321 |
CHAPTER 13 Teamwork | 363 |
Cultural Proficiency | 397 |
CHAPTER 15 Ethics and Law | 421 |
CHAPTER 16 Fraud and Abuse | 441 |
CHAPTER 17 Special Topics and Emerging Issues in Health Care Management | 459 |
CHAPTER 18 Health Care Management Case Studies and Guidelines | 499 |
CASE STUDIES | 507 |
Other editions - View all
Introduction to Health Care Management Sharon B. Buchbinder,Nancy H. Shanks No preview available - 2014 |
Common terms and phrases
activities Administration American areas assessment Association behavior benefits Buchbinder budget Center challenges chapter clinical consumer costs coverage create cultural competence decisions dIscussIon QuestIons Ebola effective electronic health records employees engagement ensure ethical evaluation example executive facilities federal focus goals health care managers health care organizations health disparities health information health insurance health services Healthcare HIMSS HIPAA hospital HSOs human trafficking identify impact implementation increase individual issues Journal Kaiser Kaiser Family Foundation leadership development marketing Medicaid medical tourism Medicare motivation National nurses organization’s organizational outcomes patient payment performance person physicians position practice problem programs quality improvement reimbursement responsibility Retrieved Review role skills social specific staff strategic planning strategy teamwork thinking tion trafficking TRICARE types U.S. Census Bureau U.S. Department understand uninsured wicked problems workforce workplace